My Pension - self-service portal has arrived!

We are very pleased to announce the launch of our new self-service portal.

What is My Pension?

My Pension is an online service for members of the Local Government Pension Scheme (Scotland), administered by the Highland Council Pension Fund.  My Pension provides an easy way for you to access all your pension information at any time of the day or night.

With a My Pension account you can:

• access our lifestyle planner tools to help plan for your retirement,
• update your personal information and nomination details,
• view your annual benefit statement and personalised video statements,
• perform your own benefit calculations,
• view your pension documents, forms and newsletters, securely and all in one place.

To create your account, you will need the following details:

• Your National Insurance Number
• Your Date of Birth
• Your personal email address

If we hold your work email address on your pension record, you will need to register using that instead, but we recommend that you update your login email address using your My Pension account once registered.

Click on this link to create your My Pension account, this will direct you to the My Pension Login page.

Click here to watch our registration tutorial – this 3-minute video provides a step-by-step guide to help you create your account.

Once you have created your account you will be taken your personalised dashboard.  The dashboard has been designed to be user friendly, offering intuitive navigation and easy to use tools. 

Take a look around and explore the different functions and check out our top tips below:

 Top tips:

• Check the personal information we hold for you. Go to the section called Personal details and settings to check or update your home address, contact telephone numbers, login email address and passwords.
• Tell us who you would like to receive a lump sum death grant in the event of your death. Go to the section called Manage Beneficiaries.  Here you can create, add or edit your nominee(s). It is important that you keep this information up to date with your wishes.
• Estimate how much pension and lump sum you could receive when you retire. Go to the section called Retirement planner.  Select your preferred retirement age from drop down menu to calculate your retirement figures – you can choose to retire from age 55 and up.  You can also use the lump sum slider to see how much tax-free lump sum you could receive. 
• To view your annual benefit statement information, go to the section called Annual Benefit Statements. You can select a statement from the dropdown menu to view your statement information and a breakdown.  You can also watch a personalised video which explains key points about how your annual benefit statement has been calculated.

My Pension will become our primary method of communicating with you.  Going forward, this is where we will share your pension documents, newsletters and forms.  You will find them in the Documents and uploads section.  Soon, you will be able to upload documents securely, direct to the Pensions Team using the My Uploads function – this is still in development, and we will let you know as soon as this is available.

My Pension is currently available to all active scheme members (not Councillor members).  If you hold a deferred benefit (i.e. you have left your job), you are receiving a pension from us, or you are a Councillor member, you will not be able to register at this time.

If you have changed jobs, our team may still be processing this change on the pension system. If this is the case, you will only be able to view your pension information for part of your membership, however, this will update automatically once the change has been actioned by us.

If you have already retired from one of your jobs and receiving a monthly pension from us, you should continue to use MyView to update your personal information and to view and print payslips and P60 certificates. We will be in touch when My Pension becomes available for pensioner members (expected late 2024/25).

Need some help?

If you have any questions about your My Pension account, or need some assistance, please contact the Pensions Team on 01463 702441 or email us at mypension@highland.gov.uk.